Send a tankless water heater request

Before you send a request

Wasatch Tankless passes your request to an independent local contractor, who may call, text, or email you. Wasatch Tankless does not install or repair water heaters.

A few details help the contractor give you a useful first answer:

• The current heater. Tank or tankless, gas or electric, and the age if you know it. The label on the side lists the model and often the manufacture date.
• Where it sits. Basement, garage, utility closet, or crawlspace, and how far it is from an outside wall.
• The house. Number of bathrooms, and whether two showers often run at once.
• Water treatment. Whether you have a softener, and your city's hardness figure if it publishes one.

The form asks for your city, what you need, your current fuel, and your number of bathrooms. Use the message box for anything else.

Comparing bids

Get more than one bid if you can, and ask each contractor the same questions so you can compare them:

• What model, and what flow rate at what winter temperature rise?
• Is a new or larger gas line included? DOE's tankless guide says the line in the house will need to be 3/4 inch in most cases.
• Where will the vent exit, and where will condensate drain?
• Are isolation valves for flushing included?
• Who pulls the city permit and schedules the inspection?
• What is your Utah license number? Look it up on the state's licensee search at secure.utah.gov/llv. The license guide walks through it.
• Ask for proof of insurance and get the manufacturer's warranty terms in writing.

Expect an itemized bid to vary with your gas line, vent route, and permit fees. The how installs work page explains what drives the price, and about this site explains how requests are handled.